Intermediate Apprenticeship in Customer Service
The Level 2 intermediate Apprenticeship in Customer Service is mainly aimed at candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. It is particularly suitable for candidates who are in or applying for a customer service environment role providing service to customers. You will study delivering customer service, understanding customers, general principles of customer service, understanding employer organisations and managing personal performance and development.
A minimum of 4 GCSEs at grade A-D, including English and maths. Previous knowledge and experience in the hospitality industry is not essential however, it is important to have a keen interest in cooking.
This apprenticeship is on a roll-on roll-off basis with starts every month.
Fees are available on application
For more information, please click the link below